IT walk-up services: 27-30 August 2018

For the first week of undergraduate courses next week, Information Technology will be offering technology walk-up services for students on Monday – Thursday in Webster Hall Room 15 during the following hours:

·        Monday, August 27th:  10am – 2pm

·        Tuesday, August 28th:  10am – 2pm

·        Wednesday, August 29th:  12pm – 5pm

·        Thursday, August 30th:  10am – 2pm

The scope of services will be limited to the following:

Connections, Office 365, WorldClassRoom

·        Assistance in getting logged in

Email Configuration

·        Assistance in configuring a student’s Webster email on a personal device such as a laptop, phone, etc.

Wireless

·        Assistance in connecting to Webster wireless networks (main and residential networks)

CampusConnect (VDI)

·        Demos available for any student needing assistance in how to connect and use this new service in the labs and classrooms

Students should plan to bring their student ID card with them for any services. There may be some situations where our staff will need to help them contact the Service Desk over the telephone.